Frequently Asked Questions

Most calming aids are well-tolerated but may cause mild drowsiness or digestive upset in some dogs. Always follow dosing instructions and consult your veterinarian if you have concerns.

Many calming supplements are safe for puppies, but it’s crucial to check the product label for age recommendations and consult your veterinarian before use.

The effectiveness and timing of calming supplements depend on the ingredients. Some work within 30-60 minutes for short-term anxiety, while others may require consistent use over days or weeks for long-term effects.

Yes, a balanced diet can impact your dog’s overall mood and stress levels. Nutrient deficiencies or inconsistent feeding schedules can contribute to anxiety, while a healthy diet can support better emotional regulation.

Yes, regular exercise can help release excess energy and reduce anxiety by promoting relaxation. Activities like walking, running, or playtime can be especially effective for anxious dogs.

Fireworks can be overwhelming for dogs. Keep them indoors in a quiet, secure area, use calming music, and consider anxiety wraps or calming pheromone sprays. Engaging them with their favorite toys or treats can also help distract them.

During thunderstorms, create a safe, quiet space for your dog, use white noise or calming music to mask the sound, and provide a comforting presence. Anxiety wraps or calming aids may also help.

Calming supplements can be effective for some dogs, particularly those with mild anxiety. They often contain natural ingredients like chamomile, valerian root, or L-theanine, which may help promote relaxation.

The best remedy depends on the dog and the situation. Options include creating a safe, quiet space, using calming aids like pheromone diffusers or anxiety wraps, and practicing desensitization techniques.

Common triggers include loud noises (e.g., thunderstorms, fireworks), separation from their owner, changes in routine, new environments, or unfamiliar people or animals. Each dog may have unique triggers that cause stress.

If your dog frequently displays signs of stress or struggles in certain situations, like during thunderstorms, fireworks, or when left alone, calming support may help. Consult your veterinarian to determine the best approach for your dog.

Signs of stress or anxiety in dogs can include pacing, excessive barking, whining, trembling, panting, drooling, destructive behavior, or attempts to hide or escape. Some dogs may also show changes in appetite or energy levels.

Yes, probiotics can support a healthy gut by promoting a balanced microbiome. This can improve digestion, boost the immune system, and reduce occasional digestive upsets in dogs.

Probiotics help maintain a healthy balance of gut bacteria, which improves nutrient absorption, reduces digestive upset, and strengthens the immune system.

The best probiotics for cats include strains like Lactobacillus and Bifidobacterium, which are known to support gut health. Choose products designed specifically for feline digestive needs.

Probiotics can be given during times of digestive upset, after antibiotic treatment, or regularly to support overall gut health. Always follow the recommended dosage.

Prebiotics act as food for beneficial gut bacteria, helping probiotics thrive. Together, they promote a balanced and healthy digestive system in cats.

Probiotics help maintain a balanced gut microbiome, which can improve digestion, reduce diarrhea, and support a healthy immune system.

Natural remedies include offering a small amount of pumpkin puree (unsweetened and un-spiced) or introducing probiotics to support gut health. Always consult your vet before trying new remedies.

Yes, transitioning to a high-quality, easily digestible cat food can help improve digestion. Look for diets labeled for sensitive stomachs or those with limited ingredients to reduce potential irritants.

Most mild stomach issues resolve within 24-48 hours with supportive care. If symptoms persist longer or worsen, consult your veterinarian.

You can try offering bland foods, such as boiled chicken or a small amount of plain rice (if approved by your vet). Ensure your cat stays hydrated, and avoid feeding them for a short period to allow their stomach to settle.

Cats with sensitive stomachs may experience frequent vomiting, loose stools, gas, or inconsistent appetite. Watch for these signs and consider a vet visit to rule out more serious conditions.

Upset stomachs in cats can be caused by dietary changes, food intolerance, hairballs, stress, or underlying health conditions like infections or parasites. If symptoms persist, consult a veterinarian for a proper diagnosis.

A cat with an upset stomach might exhibit vomiting, gagging, or signs of nausea, such as drooling or refusing to eat. Other indicators can include lethargy or crouching in a protective position.

Signs of gastrointestinal issues in cats include vomiting, diarrhea, constipation, loss of appetite, weight loss, or frequent hairballs. Changes in litter box habits or excessive licking of the abdomen may also indicate digestive discomfort.

While probiotics are generally safe, some dogs may experience mild digestive changes, such as gas or softer stools, as their gut adjusts. If side effects persist or worsen, discontinue use and consult your vet.

Probiotics can be helpful during or after antibiotic treatment, during times of stress (like travel or boarding), or when your dog experiences digestive upset. Regular use can also support general gut health, but consult your vet for personalized guidance.

Probiotics may help dogs with itching by supporting overall immune system health and addressing gut-related triggers for skin sensitivity. However, itching can have many causes, so it’s important to consult your vet for proper evaluation and treatment.

Probiotics can benefit dogs with digestive issues or imbalances in their gut microbiome, but they aren’t necessary for every dog. If you’re considering probiotics, consult your vet to determine if they are appropriate and which type would work best for your dog.

Restoring gut health starts with feeding a consistent, balanced diet and avoiding abrupt food changes. Adding probiotics, prebiotics, or foods rich in beneficial bacteria can also help maintain a healthy gut microbiome. Always consult your vet before making dietary changes.

A balanced diet with high-quality protein, dietary fiber, and prebiotics can support a healthy gut. Incorporating probiotic-rich foods, such as plain yogurt or kefir (if tolerated), may also help.

Your dog may benefit from probiotics if they experience frequent digestive issues like diarrhea, gas, or bloating, or if they’ve recently been on antibiotics, which can disrupt gut flora. Consult your veterinarian to determine if probiotics are the right choice for your dog.

Monitoring your dog’s stool consistency, digestion, and overall behavior can give clues about their gut health. If you’re concerned, your veterinarian can run tests, such as stool analysis or bloodwork, to assess digestive function and gut health.

Signs of poor gut health in dogs may include diarrhea, constipation, vomiting, bad breath, excessive gas, or inconsistent stool quality. You may also notice changes in appetite, weight, or energy levels.

You can support your dog’s joints naturally by maintaining a healthy weight, providing regular exercise, and adding Omega-3-rich supplements to their diet.

Omega-3 fatty acids help reduce joint inflammation, support cartilage health, and improve mobility. 

Yes! Salmon oil is an excellent source of Omega-3 fatty acids, which help support joint health by reducing inflammation and promoting mobility. 

The timeline varies, but you may see improvements in your dog’s mobility or comfort within 4-6 weeks of consistent use. Pairing supplements with a healthy diet can enhance results.

It’s never too late to support your dog’s joint health! While supplements can be most effective when started early, they may still help improve comfort and mobility in older dogs when used consistently.

Yes, glucosamine is commonly recommended to help support joint health and mobility in dogs. 

Breeds like German Shepherds, Labradors, Golden Retrievers, and Bulldogs are more prone to joint issues due to genetics. For these dogs, early nutritional support with joint-friendly supplements can help support flexibility and joint health.

It’s never too early to support your dog’s joint health! Larger breeds or active dogs may benefit from joint support starting in early adulthood, while all dogs can benefit as they age. Pairing a balanced diet with supplements like salmon oil or glucosamine can help maintain joint health.

Joint pain may show up as limping, stiffness, difficulty rising, or a noticeable reduction in activity. If you notice these symptoms, consult your veterinarian for a diagnosis and consider adding joint-supporting nutrients.

Signs your dog may need joint support include stiffness, difficulty getting up, reluctance to climb stairs, or reduced activity. 

Probiotics can support a healthy gut, which plays a key role in immune function. While they may not cure allergies, they can help improve your cat’s overall health and reduce sensitivities.

Some mild allergies may improve over time if the allergen is removed, but chronic allergies often require ongoing management. Consult your vet to develop a treatment plan tailored to your cat.

Treatment depends on the allergen but may involve dietary changes, environmental adjustments, or prescribed medications. Consult your vet for the best approach for your cat’s specific needs.

Common environmental triggers include dust mites, mold, pollen, cigarette smoke, and certain cleaning products or perfumes. 

Preventative measures include maintaining a clean home, using unscented or hypoallergenic cleaning products, and feeding a high-quality, balanced diet. Regular grooming can also help reduce allergens on your cat’s coat.

Symptoms of seasonal allergies in cats include sneezing, watery eyes, itching, and skin irritation. These allergies often coincide with changes in pollen levels or weather.

Occasional sneezing is normal, but if your cat sneezes frequently, has nasal discharge, or seems lethargic, it could indicate allergies or an underlying health issue. Consult your vet if symptoms persist or worsen.

Indoor cats can develop allergies to dust, mold, cleaning products, or other household allergens. Environmental triggers, even indoors, can irritate their skin, respiratory system, or immune health.

Common food allergens for cats include beef, chicken, fish, and dairy. Grain allergies are less common but still possible. Limited-ingredient diets may help identify and manage food sensitivities but always consult your vet before trying or changing cat foods.

Cats with allergies may show symptoms like sneezing, itching, excessive grooming, watery eyes, ear infections, or skin irritation. If these signs persist, consult your veterinarian for a proper diagnosis.

Prevention involves regular grooming, minimizing exposure to allergens, and ensuring your dog gets proper nutrition. Dinovite for Dogs provides essential nutrients like Omega fatty acids and zinc, which promote healthy skin and coat, helping to reduce the risk of skin issues.

Absolutely! A well-rounded diet with high-quality ingredients can play a major role in managing allergies. Dinovite for Dogs acts as a powerful supplement to complement your dog’s meals, filling in nutritional gaps and supporting their immune system.

Yes, probiotics can support your dog’s gut health, which is closely tied to their immune system. For example, Dinovite for Dogs includes 7 strains of probiotics, helping to support a balanced gut microbiome and support overall wellness.

Supplements containing Omega-3 fatty acids, Vitamin E, and zinc are excellent for addressing skin allergies. A combination of these nutrients with probiotics (like Dinovite for Dogs) help promote healthy skin and coat function.

Consult your vet to confirm the infection and determine treatment. Probiotics and prebiotics for dogs can support a healthy gut environment and immune function.

Relieving itchy skin often involves soothing topicals, proper grooming, and addressing nutritional gaps. Dinovite for Dogs provides Omega fatty acids, zinc, and other nutrients to support healthy skin from the inside out.

Treating allergies starts with identifying the cause and may include dietary changes, environmental adjustments, or supplements to support your dog’s immune system. Dinovite for Dogs is packed with essential nutrients like Omega-3 fatty acids and probiotics to help support overall health.

Chronic yeast infections can result from an imbalance in your dog’s gut microbiome or weakened immune system. Dinovite for Dogs includes probiotics and nutrients that help promote a healthy gut environment, which is key in managing yeast issues.

Breeds like Bulldogs, Retrievers, Terriers, and Poodles are often more prone to allergies. While genetics play a role, providing a well-balanced diet with supplements like Dinovite for Dogs can help support overall wellness.

Paw licking is often a sign of allergies, irritants, or yeast overgrowth. While it’s important to address the underlying cause, Dinovite for Dogs includes probiotics and Omega fatty acids that support skin health and immune function.

Identifying allergens often involves working with your veterinarian for testing or an elimination diet to pinpoint food sensitivities. While investigating, supplements like Dinovite for Dogs can provide essential nutrients to support your dog’s immune system.

The most common dog allergies are environmental (e.g., pollen, dust mites) and food-related sensitivities. Both can manifest in skin or digestive issues. Providing a nutrient-rich supplement like Dinovite for Dogs can help support healthy skin and digestion.

Common signs of allergies include itching, redness, excessive licking, ear infections, and gastrointestinal upset. If you notice these symptoms, consult your veterinarian and consider adding a supplement like Dinovite for Dogs to support your dog’s overall health.

Improvements in your cat’s coat can typically be seen within 4-6 weeks of consistent use, depending on their overall health and diet. Best results are seen in 90 days.

A diet rich in Omega-3 and Omega-6 fatty acids, vitamins, and minerals can promote a shiny coat and healthy skin. Ensure your cat’s food is of high quality and formulated for their specific needs.

Only use products specifically designed for cats, such as soothing sprays or topical treatments recommended by your vet. Avoid human products, which can be toxic to cats.

Treat dry skin by ensuring your cat is well-hydrated, feeding a diet rich in Omega-3 fatty acids, and grooming regularly to distribute natural oils. Consult your vet for medicated shampoos or treatments if needed.

Regular grooming with a soft brush, providing a balanced diet, and using a humidifier in dry environments can help reduce dandruff. For persistent cases, consult your veterinarian.

Obesity can limit a cat’s ability to groom itself effectively, leading to a buildup of dandruff, especially in hard-to-reach areas like the base of the tail. Maintaining a healthy weight can improve grooming and skin health.

Yes, proper hydration is essential for healthy skin. Ensure your cat has access to fresh water at all times and consider wet food as part of their diet to promote hydration.

Prevent dry skin by providing proper hydration, a balanced diet rich in essential fatty acids, regular grooming, and maintaining an optimal indoor environment with adequate humidity.

Low humidity, exposure to harsh cleaning products, or allergens like dust and mold can contribute to dry skin in cats. Maintaining a clean, well-ventilated home and avoiding irritants can help.

Dandruff in cats can be caused by environmental factors (like low humidity), obesity (which limits grooming ability), allergies, or a lack of essential nutrients. Identifying the cause is key to treatment.

Dry, scaly skin can result from dehydration, low humidity, poor diet, or underlying conditions like allergies or parasites. Regular grooming and a balanced diet can help support skin health.

White flecks are often dandruff, which can result from dry skin, poor grooming, or environmental factors. In some cases, it may also indicate a parasitic issue, such as fleas or mites, so it’s worth having your vet check it out.

Dandruff near the tail can be caused by dry skin, poor grooming habits, or underlying issues like obesity or allergies. If the dandruff persists, consult your veterinarian to rule out skin conditions.

Seborrhea can result from genetic predisposition, environmental triggers, or nutritional deficiencies. Adding a supplement like Dinovite for Dogs can provide the essential nutrients that support healthy skin and coat function.

Dry, flaky skin can be due to environmental factors or nutrition gaps. Adding Dinovite for Dogs to your dog’s diet provides Omega-3 fatty acids and other essential nutrients to help support skin hydration and overall wellness.

Managing skin allergies often involves identifying triggers, such as allergens or irritants, and supporting overall skin health. Dinovite for Dogs is packed with nutrients like Omega-3 fatty acids and zinc to help maintain healthy skin and coats.

Hot spots can result from excessive licking, scratching, or environmental irritants. Providing your dog with a well-rounded diet, including supplements like Dinovite for Dogs, can help support healthy skin.

Skin allergies can present as itching, redness, rashes, or frequent licking. While these issues can have many causes, Dinovite for Dogs provides nutrients that support healthy skin and immune function as part of a balanced approach to care.

Signs of a potential skin condition include persistent itching, redness, dry patches, or an unpleasant odor. For ongoing concerns, consult your vet, and consider supplements like Dinovite for Dogs to support your dog’s overall wellness.

Unhealthy skin may appear red, flaky, or irritated and can sometimes have a dull coat or excessive shedding. If you notice these signs, consider adding a nutritional supplement like Dinovite for Dogs to support skin and coat health.

Addressing skin issues starts with identifying the root cause, which could range from environmental factors to nutrition gaps. Adding a supplement like Dinovite for Dogs, which contains essential nutrients to support overall wellness, can be part of a proactive approach. Consult your veterinarian for specific advice.

Nutrients like Omega-3 and Omega-6 fatty acids, Vitamin E, and zinc are great for maintaining a healthy coat and skin. Dinovite for Dogs is formulated with these ingredients to complement your dog’s regular diet and provide extra support.

A balanced diet with essential nutrients like Omega fatty acids, vitamins, and minerals is key to supporting your dog’s skin and coat health. Dinovite for Dogs provides these vital nutrients in a convenient daily supplement to help your dog look and feel their best.

We certainly understand wanting to add additional support during and after pregnancy, however, our product has not been specifically evaluated for use in pregnant or nursing animals. Please reach out to your veterinarian to discuss the addition of Dinovite 3-in-1 Daily Nutritional Supplement to make sure it will benefit mom during this time, and ensure it is safe for her little ones. 

We applaud your efforts to find products that suit your pet’s needs and certainly understand your desire to explore all avenues to address their medical conditions. Our Dinovite supplements were designed to support your pet’s overall well-being, but it is crucial to note that it is not intended as a substitute for medication. Dinovite supplements can be used in conjunction with medication should your veterinarian deem appropriate. Dinovite was not developed, designed, or evaluated for any use other than as a supplement. We highly suggest speaking to your veterinarian to discuss medications, concerns, and potential alternatives that align with your pet’s unique requirements. There are veterinarians who use wholistic, alternative medicine if that better aligns to your preferences. A veterinarian will be the best source of guidance for your little one’s health and will be able to tailor recommendations to ensure the most suitable and effective approach.

It is not advised to incorporate Dinovite into treats or food through cooking. The introduction of heat can compromise the enzymes and vitamins within the product, rendering it ineffective. For optimal results, we recommend following the product usage guidelines indicated.

Dinovite was crafted with the “typical” dog and cat in mind, but we understand that every animal is unique. Supplements are designed to aid, promote, and support the body, they are not intended to be used as a cure, reverse, or prevent any condition. If you feel as though Dinovite will benefit your pet, please reach out to your veterinarian, and have a chat with them to make sure adding the supplement to their daily routine will benefit them.

We certainly understand that some pets are pickier than others. Listed below are a few human food options you may have at home that can be added in a small amount and mixed into their food that may help pique their interest.

Dogs: Plain greek yogurt, low-fat cottage cheese, natural peanut butter (cannot contain XYLITOL/ BIRCH SUGAR), low sodium beef broth, or low sodium chicken broth

Cats: Canned chicken, tuna, or salmon. All should be drained and rinsed before feeding.

Many come to Dinovite with a dog or a cat that is itchy and miserable. A few weeks go by and somehow they are itching even more than before! Why does this happen? The most common cause of itching and skin issues is a yeast infection. To learn about this and why this happens to dogs Click Here. To learn about yeast in cats Click here.

Introducing any new products into your pet’s routine can cause a disruption in their system. We have some tips and tricks that will hopefully help ease them into Dinovite, and reduce any negative side affects you are noticing.

1. Gradually increase to the daily dosage for your pet. Start with 1/4th of the total amount they are supposed to receive in a day, every few days, increase the amount you provide so their GI tract has time to get used to the added nutrients.

2. Split your pet’s daily dose into multiple portions so they are not receiving the full amount all at once. Split the amount being provided and give with both breakfast and dinner.

3. Add water to the supplement and food mixture. Let this set for 5-10 minutes before offering. Water aids in digestion and absorption of vitamins.

Just like humans, animals can lack vital nutrients even when they are fed a fortified, complete diet. Dinovite contains prebiotics, probiotics, protein, and Vitamin E without the unnecessary fillers. Our supplement is a terrific way to bridge nutritional gaps your pet may be experiencing, promoting a healthy digestive tract, skin & coat, and immune system. Our 90-day money back guarantee makes the decision easy. Check out our guarantee here.

If you are not seeing any improvement in your pet after using the supplement, we suggest discussing these concerns with your veterinarian. After examining your furry family member and performing diagnostics, they may suggest alternative treatment options, or prescribe medications if necessary.

Many times if a dog/cat is eating it's own poop, or a fellow pet's poop, it's because they are trying to make up for nutrients they have lost. Feeding a nutritional supplement and a high meat diet can help with this.

Excessive licking and biting the paws occurs when there are too many carbs, grains, and starches in the diet, and lack of essential nutrients they need. Adding a nutritional supplement like Dinovite to the diet and eliminating carbs, grains and starches can help get rid of this pesky issue. Click here for more information about paw licking.

Excessive hair loss can be a sign of nutritional deficiency. It is important to make sure your dog/cat has a meat rich diet and is getting all the vitamins, and nutrients they need. Dinovite provides vitamins, minerals and digestive enzymes to help support a healthy immune system, skin, coat and joints.

If your dog/cat is eating dirt or rocks , this is usually a sign they are missing some key minerals in their diet and they are looking for them in other sources. Adding a nutritional supplement like Dinovite, that provides minerals and vitamins they need can help curb this appetite for these things. If they are eating grass, this typically means they have an upset stomach, or are having trouble digestive their food and they are eating roughage to help digest it. We recommend checking their food for carbs, and grains such as corn, wheat, and other grains or starches that can be difficult for them to digest. We recommend feeding a diet that is high in meat protein as this is what they were designed to eat and it's much gentler on their body.

The overall health of your pet is influenced by numerous things, including food, treats, topical products, medications, and their environment. While some pet parents have reported seeing results right away, we ask that you use the product consistently for 90 days to see the full benefit of the product.

FOR DIRECT INQUIRIES: Dinovite features a money back guarantee for first time users, which you can check out the details of here. If after 90 days you are not seeing the positive changes you expected, please reach back out to us. We would be happy to help you obtain a refund, no harm done!

FOR CHEWY CUSTOMERS: If after 6 weeks you are not seeing the positive changes you expected, please reach back out to Chewy. They will be able help you reach a resolution. 

Hot spots are generally an outward sign of other issues going on within the body. These are often the first signs that they have too many carbs, grains and starches in the diet, as well as lack of essential nutrients. We recommend feeding a diet that is high in meat protein and low/carbs and grains to avoid skin irritations such as this. Also we recommend feeding Omega 3 fatty acids for skin and coat as well. Click Here to read more about the benefits of Omega 3&6 fatty acids.

No, Dinovite for dogs nutritional supplement does not contain grains.

We certainly understand the unease you may feel when seeing yeast on the ingredient panel if your pet struggles with yeast infections. However, we are happy to provide some information on its inclusion in the formula. The yeast responsible for yeast infections is not the same yeast that is used in pet food products. When you see “Yeast Culture” or “Dried Yeast” on the ingredient panel in a Dinovite product, it was added to provide digestible amino acids and contribute to the B vitamin complexes, promoting a healthy digestion. The health of the animals we serve is of utmost importance, and we want to make sure you feel confident providing Dinovite to your pet

No. Dinovite for dogs powdered supplement does not contain meat protein. it is a plant based nutrition supplement.

No, Flax is a seed that contains many nutritional benefits. The most common being a source of Omega 3 fatty acids which are great for skin, coat and joints.

Yes. Dinovite for cats contains chicken liver for protein.

No. The Dinovite for cats powdered supplement does not contain fish oil, it does contain fish meal for added protein and Omega 3 fatty acids.

The DHA is 13.5mg. per teaspoon. The EPA is 15mg. per teaspoon.

The DHA is 117-120mg. per teaspoon the EPA is 130-180mg. per teaspoon.

There is 120mg. of DHA per capsule. There is 180mg. of EPA per capsule.

It is possible to cancel an order, though we pack and ship orders quickly after they are placed. If you need an order cancelled, it is best to give us a call immediately at (859) 428-1000 Monday - Friday 9AM - 3PM EST. For order placed on the weekend, our chat support is open Saturdays from 10 AM to 4 PM EST. If you prefer to email our support team (customersupport@dinovite.com), please include your order number in the subject line. 

For orders placed on weekends, these are processed and shipping the following Monday. If you have an order that needs to be cancelled, please call us first thing Monday morning! We cannot make changes to an order that has already been submitted to ship out. If you have an item or an address to be changed, it is best to give us a call and we can cancel the order and place a new order for you.

No. Orders can be made as a guest, but it is best to make an account of you wish to make future orders.

To make an order from a previous order, you must first log into your Dinovite account. From here, you will go to 'Orders' once there, click the order itself to go into the order. Once in the order, you will see a check-box next to the items in the order. Click the ones you want to reorder, and the scroll to the bottom of the page. Once at the bottom of the page, there is a button that says 'Reorder' click this, and it will add the items you selected to your cart. You can then finish the order from there.

There is a coupon/discount code box below your order total before you go on to the payment information page. It is located right above the 'continue' button. You can only use ONE discount code per transaction. Our system does not allow discount codes to be stacked. Please note that rewards, coupons and bundles cannot be combined.

Make sure the code is entered correctly. Make sure that the coupon or offer you are using matches the product (s) you are purchasing. Make sure the coupon has not expired. We cannot accept more than one coupon per order. If you have tried entering more than one coupon at a time it will not accept it.

To check your order status, you will need to log into your Dinovite account. Once there, go to 'Orders' Once there you will see the orders in your account, and it will show if the order ias waiting to ship, if it has been shipped etc. You can click the order number to go into the order, and once in the order itself, if you scroll down, near the bottom right of the order, you will see your tracking number. Here you can Click the tracking number, and it will take you to the order tracking information.

Use this step-by-step tutorial for how to edit your dinovite cart. Click Here.

We accept mastercard, Visa, American Express, Discover, Paypal, and checks/Money orders.

When browsing any number of our products, you will be presented with a subscriptions option. Simply choose the subscription frequency and checkout! See a product that you like but subscription options aren't available? Give us a call at 859-428-1000.

You can set your subscription to renew every 30, 60, 90 or 120 days

This varies upon the subscription frequency you chose at checkout. As an example, if you signed up for our 30 Days subscription, we would bill you exactly every 30 Days. To find out your exact renewal date, navigate to Your Accounts > Account > My Subscriptions > Order Details.

Discount Codes are only applicable for first-time purchases, subsequent renewals are not eligible for discounts.  

We're sorry to hear that you'd like to cancel your subscription! Feedback drives innovation and we'd love to learn more about your experience, feel free to give us a call at 859-428-1000. To cancel, navigate over to Account > My Subscriptions > Order Details > Actions > Cancel Subscription.

To update your Payment Information, navigate over to Account > Payment Methods. If you're simply updating an existing card on file - this is the only step. Inversely, if you're adding a new card on file, you will need to update your card both with-in Payment Methods and the subscription itself. To update the credit card for your subscription, navigate over to Account > My Subscriptions > Order Details > Change Payment Info.

*Please note PayPal and Afterpay can not be used as a form of payment for subscriptions*

Updating your subscription frequency can be done in just a few clicks! To begin, navigate over to Account > My Subscriptions > Order Details > Change Subscription Frequency.

Moving can be a pain! Thankfully we've made updating your shipping address a breeze. To begin, navigate over to Account > My Subscriptions > Order Details > Change delivery address.

Going out of town or need some more time to go through your supplies? We got you covered! To update your renewal date, navigate over to Account > My Subscriptions > Order Details > Change Billing Date.

Simple! The next time you're browsing a product on our website, you'll see a list of subscription frequencies. Simply choose the frequency in which you want to receive one of the products and checkout! Later if you decide you no longer want to receive the product or want to change the frequency at which you receive the product, our "Member Portal" allows you to take a myriad of actions on your subscription.

Subscription is the best way to shop at Dinovite as you save 5% off every order and since it automatically ships to you, it’s one less thing to worry about! As an example, if you signed up for a 30 Day Subscription, we will bill and ship your goods every 30 Days.

We ship throughout the United States at this time.  

Yes, we offer free shipping orders over $35 (within the contiguous US).

We are so confident that your pet will benefit from our supplements we offer you a 90 day money back guarantee, risk-free trial. We strongly encourage you to take advantage of the trial and use it for a full 90 days at no risk.

- Log into your account at www.dinovite.com.
- Click on Completed Orders link in the left menu bar.
- To the right of the completed order, you will see a link to get your return started.
- Follow the link and the directions.
- You will be emailed your final instructions with return address. Please include the email with your return.

• Instagram Follow: 10 points
• Facebook Share: 10 points
• Pet’s Birthday (please sign up for the birthday rewards to receive these points. You will receive these point on your pet’s actual birthday, not when you sign up for the birthday club): 100 points
• Create Dinovite Account: 50 points
• Spend over $500: 100 points
• Earn 1 point for every $1 you spend
• When referred friend makes their first purchase: 200 points

• Rewards are not added to your account until your order has shipped
• For every 100 points= $5 in rewards
• Rewards are able to be redeemed at checkout (but they can not be stacked with discount codes and bundles)
• You must be logged into your account in order to see their points and rewards.
• For referrals, if you refer someone who already has an account, or is on the same IP address as you the referral won't be successful.
• For the Referral Program: you will receive 200 points every time you refer a friend who makes their first purchase.
• Points will be returned to your account if the order status matches returned or refunded, however, if the order was canceled the points will not be reverted to your account.
• Points will expire from a customer's account after 12 months of account inactivity.