Give Dinovite a Try
We are so confident that your pet will benefit from our supplements, we offer you a 90-day money back guarantee for your first purchase. We strongly encourage you to take advantage of our trial pack and first automatic shipment to allow a full 90 days of use at no risk to you.
The bottom line is that we want every dog and cat to get a fair shake and all our customers to be completely satisfied. That is why we encourage you to use our products for 90 days. Many deficiency symptoms, like "excessive shedding," take a full 90 days to see the desired result. Dinovite is a marathon, not a sprint! Be patient. Give it time.
Provide the appropriate serving amount for your dog or cat daily, for a full 90 days to see maximum benefits. If you do not feel like Dinovite has made a difference in 90 days, contact our team directly and we will gladly refund your purchase price.
A refund can be requested for your first order within 120 days of your receipt. To do so, contact our team directly!
**Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States and claims must be made within 120 days from the date of receipt of your first/initial purchase.
Compana reserves the right to request the packaging and the remaining portion of the product subject to the claim depending on the issues cited. To that end, you may be required to mail the unused portion of the product back to Compana under a return request issued by Compana. Please do not mail products to Compana without a return request, and please note that you may be responsible for the mailing costs.
Our Guarantee Guidelines
We reserve the right to verify or request additional information, require a valid proof of purchase, and to deny Guarantee requests in our discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Guarantee. We may amend or terminate the Satisfaction Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of our products, please contact email us at PolicyAdmin@companapetbrands.com.
Important Information Concerning Your Return/Refund
- Your FIRST order with us is covered under our 90-day guarantee.
- Refunds will be issued for FIRST time orders if request is made within 120 days of initial purchase date. *Please note that refusing the delivery of an order does not guarantee a refund, and a 15% restocking fee may apply.
- Additionally, our money-back guarantee applies only to your first 90-day supply. If a second order is processed, it will void the money-back guarantee on the initial 90-day supply.
- Should you have any questions about our guarantee, our products, or any assistance, please contact us. We are glad to help!
To Request A Replacement Or Refund For Your First Purchase
- Simply contact our Customer Care Team and we will begin processing your request.
- Please have information available regarding where and when you purchased your product. You will also be asked to provide proof of purchase and submit photos of your product or its packaging.
- Refunds can take up to 30 business days.