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FAQ's

Product

SUPPLEMENTS
Dinovite is a whole food nutritional supplement for dogs, cats and horses. Dinovite provides vitamins, minerals and digestive enzymes to help support a healthy immune system, skin, coat, and joints.

  • What size should I buy?
    Dinovite for dogs powder & Dinovite for cats powder: Both Dinovite for dogs and Dinovite for cats powdered supplements are fed based on body weight. We have several box sizes to accommodate different dog sizes, and we currently have one cat box size. The weight recommendations for each box are listed next to each box.


    Liquid: Dinovite for dogs Liquid, and Dinovite Feline Liquid are fed based on cups of food the pet eats per day. 1-2 teaspoons per cup of food per day.

  • How long will it take to see results?
    Results will vary depending on diet, pets personal skin condition, digestion, and other contributing factors. We recommend giving it at least 90-days for the best results. Most see results within 90-days.


  • How long does the product last?
    Each box of the Dinovite for dogs, and Dinovite for cats powdered supplements are a 90-day supply. Each tube of Dinovite Liquid and Dinovite Feline Liquid usually last about 3-4 weeks if giving 1 teaspoon per cup of food for dogs that each 1/2-1 cup of food per day. You may need multiple tubes of Dinovite liquid for a 90-day supply depending on the food intake ad size of dog or cat.


  • Can I feed Dinovite to puppies and senior dogs?
    Yes, we recommend that puppies start on Dinovite as soon as they begin a solid food diet.


  • Can I feed Dinovite to kittens and senior cats?
    Yes, we recommend that kittens start on Dinovite as soon as they begin a solid food diet.


  • Is Dinovite ok for a diabetic pet?
    Yes. Dinovite is not a medication. It is a whole food nutritional supplement designed to provide vitamins, minerals and digestive enzymes. We have had many diabetic pets successfully use Dinovite.


  • Is Dinovite ok for a pet with an auto-immune problem?
    Yes. We have had many dogs and cats with auto-immune issues successfully use Dinovite. Dinovite does not treat auto-immune issues though it does provide many benefits to help support a healthy immune system and healthy immune function.


  • What is the difference between the powder and the liquid?
    Dinovite powdered and Liquid supplements provide the same nutritional benefits. the main difference is that one is powder and one is a paste.


  • What is the difference between Lickochops and Supromega
    LickOchops is a fatty acid supplement that provides Omega 3 & 6 as well as digestive enzymes. SuprOmega fish oil is a cold pressed fish oil supplement that provides Omega 3 fatty acids. Omega fatty acids are essential for skin, coat and joints for both dogs and cats.


  • Do I have to use LOC and SO at the same time or together?
    No, we recommend one or the other. It is not necessary to use both at the same time, as the both serve the same purpose.


  • Is Dinovite a food?
    Dinovite is not a food itself. Dinovite is a whole food nutritional supplement that you add to your pet's diet to provide vitamins, minerals and digestive enzymes.


  • Can you feed Dinovite for Dogs to cats?
    Yes, it can be done, though it is not recommended as both dogs and cats have different nutritional requirements. For optimal results we recommend feeding the supplement made specifically for them.


  • Do we offer any oral health products?
    Yes, we offer a wide variety of chews and bones and toys to help keep your dog's teeth in top shape. We recommend for stinky dog breath ,to give the Breath bone a try.


  • Why doesn't it come in a pill form?
    To create a pill form of the Dinovite would require the product to go through many processes. Many of these processes would end up destroying the delicate nutrients. This would render the product ineffective.


  • Do you have to refrigerate the Dinovite or the Dinovite Liquid?
    No, both the Dinovite powder and the Dinovite Liquid can both be kept at room temperature. We actually recommend not refrigerating your open tubes of Dinovite Liquid, as will harden up the product and make it much harder to squeeze out.


  • Do you HAVE to wet the powdered Dinovite supplements when you serve it?
    No. Technically you don't have to, but we recommend wetting it, as it helps it stick to the food, and it also helps to active the digestive enzymes in the supplement.

  • Can I cook with the Dinovite?
    No. We do not recommend cooking the product into treats, or food as the heat destroys the delicate enzymes in the product rendering it ineffective.

  • Can I freeze the Dinovite?
    Yes. Freezing Dinovite is just fine. Freezing will no damage the ingredients or enzymes in Dinovite.


  • Can You use DogOsuds shampoos on cats?
    NO. Essential oils can cause adverse reactions in cats including seizures and other life threatening conditions.

Introducing Dinovite To Your Pet's Diet

  Why does this give my pet diarrhea?
If your dog has just started the Dinovite and has diarrhea, this can be two things. First, check your dog food ingredients. If there are carbs, starches and grains, such as corn, wheat, mspy, potatoes, rice etc. these are very difficult for the body to break down. When paired with digestive enzymes like those found in Dinovite, this can cause digestive upset. such as stomach ache, diarrhea, and more.

If they do not have these types of ingredients in their food, this can occur when being introduced to digestive enzymes for the first time. The body will need to get use to the enzymes breaking down the food that usually is passed over.
Why won't my pet eat this?  

  • Finicky eater?
    Many of our dogs eat the same dog food day in and day out with all the same ingredients. Your dog becomes accustomed to this family of ingredients with their specific scents. Everything is very familiar. Our dogs go through their lives sniffing then eating new things and slowly increasing the variety of what is “on the menu” so to speak, a “food category”. Remember, your dog can smell things we don’t even understand, they operate in a different world. So what happens when a scent is encountered that’s not in any of their known food categories? What happens is a type of confusion that tells them not to eat the item. For More Information and tips about feeding Dinovite to a finicky eater Click Here.

  • My pet is more itchy now than when they started
    Many come to Dinovite with a dog or a cat that is itchy and miserable. A few weeks go by and somehow they are itching even more than before! Why does this happen? The most common cause of itching and skin issues is a yeast infection. To learn about this and why this happens to dogs Click Here. To learn about yeast in cats Click here.

Ingredients

Dinovite for Dogs:

  • Does Dinovite for dogs contain grains?
    No, Dinovite for dogs nutritional supplement does not contain grains.
  • There's yeast in Dinovite, will it give my dog a yeast infection?
    No. The Yeast responsable for yeast infections is called 'Candida Yeast.' This yeast becomes an infestation or overgrowth in the body. The Yeast in Dinovite is a nutritional yeast culture that is similar to that found in yogurts and other digestion aiding foods. It promotes a healthy gut tract and digestion.

Does Dinovite for dogs contain Chicken?
No. Dinovite for dogs powdered supplement does not contain meat protein. it is a plant based nutrition supplement.  

  Is ground flax-seed a grain?
No, Flax is a seed that contains many nutritional benefits. The most common being a source of Omega 3 fatty acids which are great for skin, coat and joints.

Dinovite For Cats:
Does Dinovite for cats contain chicken?
Yes. Dinovite for cats contains chicken liver for protein.

Does Dinovite for cats contain fish oil?
No. The Dinovite for cats powdered supplement does not contain fish oil, it does contain fish meal for added protein and Omega 3 fatty acids.

LickOchops and Supromega:

What is the DHA and EPA of LickOchops?
The DHA is 13.5mg. per teaspoon. The EPA is 15mg. per teaspoon.

What is the DHA and EPA of SuprOmega Fish oil?
The DHA is 117-120mg. per teaspoon the EPA is 130-180mg. per teaspoon.

 How much DHA and EPA are in the SuprOmega Gel caps?
There is 120mg. of DHA per capsule. There is 180mg. of EPA per capsule.

Orders

  • Do I have to have an account to place an order?
    No. Orders can be made as a guest, but it is best to make an account of you wish to make future orders.


  • Cancelling or Changing order: 
    It is possible to cancel an order, though we pack and ship orders quickly after they are placed. If you need an order cancelled, it is best to give us a call immediately at (859) 428-1000 Mon-Fri 9A-7:30 EST For orders placed on weekends these are processed and shipped the following Monday, so if you have an order that needs to be cancelled please call us early on Monday morning. We open 9 am. EST. We cannot make changes to an order that has already been submitted. If you have an item or an address that needs to be changed, it is best to give us a call and we can cancel the order and a new one can be made.

  • How to re-order from a previous order?
    To make an order from a previous order, you must first log into your Dinovite account. From here, you will go to 'Orders' once there, click the order itself to go into the order. Once in the order, you will see a check-box next to the items in the order. Click the ones you want to reorder, and the scroll to the bottom of the page. Once at the bottom of the page, there is a button that says 'Reorder' click this, and it will add the items you selected to your cart. You can then finish the order from there.


  • How to apply a coupon code to my order?
    There is a coupon/discount code box below your order total before you go on to the payment information page. It is located right above the 'continue' button. You can only use ONE discount code per transaction. Our system does not allow discount codes to be stacked.


  • Why won't my coupon work?
    Make sure the code is entered correctly. Make sure that the coupon or offer you are using matches the product (s) you are purchasing. Make sure the coupon has not expired. We cannot accept more than one coupon per order. If you have tried entering more than one coupon at a time it will not accept it.


  • Checking Order Status:
    To check your order status, you will need to log into your Dinovite account. Once there, go to 'Orders' Once there you will see the orders in your account, and it will show if the order ias waiting to ship, if it has been shipped etc. You can click the order number to go into the order, and once in the order itself, if you scroll down, near the bottom right of the order, you will see your tracking number. Here you can Click the tracking number, and it will take you to the order tracking information.


  • How to edit my cart:
    Use this step-by-step tutorial for how to edit your dinovite cart. Click Here.

  • Payment methods:
    We accept mastercard, Visa, American Express, Discover, Paypal, and checks/Money orders.

Shipping

  • Do you ship Dinovite internationally?
    We ship to throughout the United States and Canada at this time.  


  • Free Shipping?
    Yes, we offer free shipping orders over $80.

Returns

  • 90-Day Money Back Guarantee?
    We are so confident that your pet will benefit from our supplements we offer you a 90 day money back guarantee, risk-free trial. We strongly encourage you to take advantage of the trial and use it for a full 90 days at no risk.

  • How to make a return
    - Log into your account at www.dinovite.com.
    - Click on Completed Orders link in the left menu bar.

    - To the right of the completed order, you will see a link to get your return started.
    - Follow the link and the directions.
    - You will be emailed your final instructions with return address. Please include the email with your return.

Pet Problems

  • Why is my dog licking his paws all the time?
    Excessive licking and biting the paws occurs when there are too many carbs, grains, and starches in the diet, and lack of essential nutrients they need. Adding a nutritional supplement like Dinovite to the diet and eliminating carbs, grains and starches can help get rid of this pesky issue. Click here for more information about paw licking.

  • My pet is losing hair.Excessive hair loss can be a sign of nutritional deficiency. It is important to make sure your dog/cat has a meat rich diet and is getting all the vitamins, and nutrients they need. Dinovite provides vitamins, minerals and digestive enzymes to help support a healthy immune system, skin, coat and joints.

  • My pet is eating dirt, grass, rocks, etc.
    If your dog/cat is eating dirt or rocks , this is usually a sign they are missing some key minerals in their diet and they are looking for them in other sources. Adding a nutritional supplement like Dinovite, that provides minerals and vitamins they need can help curb this appetite for these things. If they are eating grass, this typically means they have an upset stomach, or are having trouble digestive their food and they are eating roughage to help digest it. We recommend checking their food for carbs, and grains such as corn, wheat, and other grains or starches that can be difficult for them to digest. We recommend feeding a diet that is high in meat protein as this is what they were designed to eat and it's much gentler on their body.


  • My pet is eating it's poop.
    Many times if a dog/cat is eating it's own poop, or a fellow pet's poop, it's because they are trying to make up for nutrients they have lost. Feeding a nutritional supplement and a high meat diet can help with this.


  • How long will it take to see results?
    Results will vary depending on the condition of the pet's skin, coat, immune system and diet when they start Dinovite. We recommend trying Dinovite for the full 90-days. Most people see outward results and changes within this time. Occasionally it may take longer if their condition is severe.


  • Does Dinovite help with hotspots?
    Hot spots are generally an outward sign of other issues going on within the body. These are often the first signs that they have too many carbs, grains and starches in the diet, as well as lack of essential nutrients. We recommend feeding a diet that is high in meat protein and low/carbs and grains to avoid skin irritations such as this. Also we recommend feeding Omega 3 fatty acids for skin and coat as well. Click Here to read more about the benefits of Omega 3&6 fatty acids.

General

  • What type of food do you recommend for my pet?
    Dinovite doesn't recommend specific brands of food, intead, we recommend feeding a diet that is high in meat protein and low/no carbs, grains and starches for best results. for more information about what ingredients to look for and what to avoid in dog food click here: and for what to look for in cat food click here.


  • What type of treats do you recommend
    Dinovite recommend feeding treats that do not contain artificial dyes, flavorings, or preservatives as these can cause many digestive, skin and coat issues; not to mention health related issues as well. For treats, we recommend feeding meaty treats or treats without carbs, grains and starches. You can find some great natural treats for dogs here and for cats here. 


  • How do I get Dinovite coupons?
    We send out coupons via Email or Text message. You can sign up to receive coupons and sale notices via our front page pop-up.


  • Can I have a sample of Dinovite?
    Dinovite is a natural nutritional supplement. It takes time to see outward results, so we do not offer samples for this reason. However, we do offer a great 90-day money back guarantee. You can find it here.

  • Is Dinovite available in stores?
    Dinovite is an online business. You can purchase via our site, or over the phone @ (859) 428-1000 Mon-Fri 9-7:30 EST